These Terms form a binding agreement between you and CROTEC LIMITED, registered in England and Wales, governing your use of the Explorer Platform, ExplorerAgent, websites, apps, POS, and business tools (the “Service”). By using the Service you agree to these Terms. If you use the Service for a business, you confirm you are authorised to bind that business.
Explorer provides discovery, ordering, loyalty, and messaging for consumers, and operational tools for businesses including POS, inventory, CRM, bookings, and analytics. We may add, modify, or discontinue features.
Do not use the Service unlawfully; do not scrape, reverse-engineer, or bypass security; do not upload malware, spam, or illegal content; do not misuse ExplorerAgent or use the Service to build a competing product/dataset.
You retain ownership of your content. You grant CROTEC LIMITED a worldwide, non-exclusive, royalty-free licence to host and display it solely to operate and improve the Service.
Payments are processed by third-party providers (including Stripe). CROTEC LIMITED is not the merchant of record for goods or services sold by businesses on the platform. Contracts of sale are between consumer and business; disputes and chargebacks are the responsibility of the selling business, subject to applicable law.
ExplorerAgent output may be incomplete or inaccurate and is not professional advice. Verify critical information before acting on it.
The Service integrates third parties (payments, delivery, mapping, AI). Their terms apply; we are not responsible for third-party content or outages.
The Service, including software, models, prompts, branding, and content we provide, is owned by CROTEC LIMITED or its licensors. Feedback you submit may be used without restriction.
We may suspend or terminate access for breach, risk to the platform, or where required by law. You may stop using the Service at any time. IP, disclaimers, liability, and governing-law clauses survive termination.
The Service is provided “as is” and “as available”. To the maximum extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing limits your non-excludable statutory rights under UK or EU consumer law.
Subject to the paragraph below, our aggregate liability is capped at the greater of £100 or the fees you paid us in the 12 months before the event. We are not liable for indirect, consequential, or special losses, or loss of profits, revenue, goodwill, or data.
Nothing excludes or limits liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded under English law, including under the Consumer Rights Act 2015.
Business users indemnify CROTEC LIMITED against claims, losses, and costs arising from their content, operations, breach of these Terms, or violation of law.
Material changes will be notified in-app or by email at least 14 days before taking effect. Continued use after the effective date is acceptance.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that EU-resident consumers may bring proceedings in their place of residence where required by mandatory local law.
CROTEC LIMITED, registered in England and Wales. Email: info@explorer-net.com.